An Introduction to IT Asset Management

IT asset management is the systematic process of sourcing, managing, upgrading, and disposing of IT assets cost-effectively. Assets include all elements of software and hardware found within the business environment, and, if performed correctly, IT asset management should inform all strategic decision-making related to this infrastructure.

Why IT Asset Management?

Organisations that develop and maintain an active IT asset management programme can save money by avoiding unnecessary asset purchases and disposing of unused or under-used infrastructure. They can also minimise business risk by gaining the visibility to discern when their IT infrastructure portfolio is old, incomplete, or inaccurate and make the necessary amendments to rectify this.

Where to Begin with IT Asset Management?

When approaching IT asset management for the first time, companies will often face an environment characterised by complexity and asset-dependent relationships: where one or more assets are reliant on one another.

To gain visibility into the system, better understand where these relationships exist, and then optimise and maintain the environment on an ongoing basis, IT managers must perform the following processes:


IT asset audits provide organisations with a snapshot of system architecture. Many waste time performing a laborious manual process, but, by reviewing billing records, invoices, and contracts by location, IT managers can gain a thorough understanding of the environment without a time-sink task.


Once all assets have been audited and the inter-dependencies between them established, IT managers must then extract actionable insight. As a start, identifying which business workloads are essential, which are surplus to requirements, and which need modernising will provide an opportunity for sweeping changes, but later, drilling further into the data will offer further opportunities for improvement.


Using the insight gained from the analysis stage, IT managers can optimise the IT asset environment. Due to the complexity and labyrinthine nature of asset arrangements, often comprised of routers, switches, operating systems, firewalls, T-1 fixed lines, multiple cloud services and much more, optimisation tasks cannot be carried out simultaneously. Instead, IT managers must create a visual workflow to help them prioritise the tasks that save the most money or reduce the most risk.


As the optimisation tasks discovered within the analysis section are carried out, the snapshot taken during the initial audit quickly becomes outdated. Instead of performing IT asset audits after each asset move, addition, change, or disconnection, companies can maintain the view of the environment configuration using high-powered software.

Who Needs IT Asset Management?

Any business of any size can benefit from the cost-savings and assurance that comes from understanding where assets are, how they interact, and when they need updating, but for larger organisations, where the environment is more complex, this value is amplified. That said, smaller organisations are often faster to adapt to new trends and undergo change management or digital transformation projects.

Before they approach these types of programmes, IT managers must look at getting a handle on their IT assets.

How to Perform IT Asset Management?

IT asset management operations are process-driven and to be successful must not be isolated to the IT manager but involve everyone from the end-user to the C-suite. Full business management of IT assets also requires a repository of multiple types of easily-retrievable information, from asset relationships and costs to project codes, owners and warranty details. To alleviate IT manager headaches, it’s important for them to procure specially-suited software that can store this type of information and express it in a clear and coherent manner.

Why Choose Happi for IT Asset Management?

Happi is a free-to-use visual composer, marketplace, and IT asset management tool. Its ability to act as a powerful management control panel makes Happi perfectly suited to recording IT asset audit data. Meanwhile its visual capabilities ensure you gain an immediate visual impression of how your current assets are being used and the connections between them before diving into greater detail. But Happi’s real trick is not only that it lets you keep track of all IT assets but also enables you to plan, procure, and provision any infrastructure you desire, including AWS and Azure public cloud.

Discover our comprehensive list of features, get a handle on your IT assets, and minimise expenditure and risk today by trying the tool here. Alternatively, to learn more about how IT asset management is essential when undergoing a digital transformation project, take a look at our executive guide to digital transformation and change management.